Our after sales service

Delivering Global Services.

High Performance Services For Multiple Insdustries And Technologies!

  • 100%

    satisfaction from our customers.

    We takes pride in the high quality of our products which has so far brought us 100% satisfaction from our customers.
  • Multiple

    After-sales Agencies

    Xinglong Fastener has established a number of after-sales service agencies at home and abroad to provide new and old customers with cost-effective products and thorough after-sales service.
  • Warranty Information

  • After-sales Agencies

  • Installation Instructions

Frequently Asked Questions?

Find informative answers to all your questions about Industrial products below.

  • How long can i get the feedbacks after we sent the inquiry?

    We will reply you within 12 hours in working day.

  • Are you a direct manufacturer or trading company?

    We have our own foundries and professional productiob lines,  we also have our own international sales department. we produce and sell all by ourselves.

  • What products can you offer?

    The company specializes in the production of various screws and bolts, among which DIN603, 84, 85,, 7985, 963, 965, 966, etc. are the main products.

  • What applications do your products relate to?

    Our products cover a wide range of industries including train & railway, automobile & truck, construction machinery, mining machinery, forklift, agricultural machinery, shipbuilding, petroleum machinery, construction, valve and pumps, electric machine, hardware, power equipment and so on.

  • Can you do customized products?

    Yes,we customized products according to the customers’ drawings or samples.

  • How about the capacity of your company?

    The company has more than 100 cold rutting machines and dozens of ancillary equipment, with a monthly output of 800-1000 tons and an annual output of about 10,000 tons.

  • How many employees of your company? what about the technician?

    We now have more than 150 employees, including 10 technicians.

  • What's the payment term?

    When we quote for you,we will confirm with you the way of transaction,fob,cif,cnf,etc.

    for mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents.the most common way is by t/t. l/c is also acceptable.

  • How to deliver the goods to us?

    Usually we will ship the goods to you by sea,because we are in ningbo,and we are only 35 kilometers away from the ningbo port,it is very convenient and efficient to ship goods to any other countries.of course,if your goods are very urgent,the ningbo airport and shanghai airport are also very nearby.

  • Where are your products mainly exported to?

    Our products are mainly exported to more than 30 countries including the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia and Canada.

Partner Support

Our Clients

We will continue to update our product catalogs so that you can view our products anytime and anywhere. You can download related catalogs to find products you are interested in. If necessary, please feel free to contact us. Thank you for your attention.




  • Learn more about service information

    If you have other suggestions for our services, or need to know more about our services, please contact us.